"There aren't words for how grateful I am for Brad and Sally and all the staff at Ben's and how much they've helped both my beagle Chip in his battle with lymphosarcoma and myself in processing and accepting what's going on, and preparing me for letting him go when it is his time. In 21 hours we are letting him be free from his pain and suffering and I couldn't have gotten to this point without them. We have had so much more good time with him than his vet thought possible and it has been a complete miracle. They are so generous, helpful and truly care. They have had such an impact on our journey and are so dear to me. I recommend this place to EVERYONE and even if they don't have what you need they will steer you in the right direction."
— Shea M.
"These people truly do their job because they love it !! I was very thankful for my experience today . They stood there and listened to our story and gave more than enough samples of great raw foods for my pup with cancer. I am the type that resurches and doesn't give up , so these great new options will be awesome to use our trial and error with. Again Thank You Both For caring so much, REO and Sara and family."
— Sara J.
"We just stopped in to check this place out and WOW!!! CUSTOMER SERVICE IS AMAZING! Very informative,patient and overall a great experience. We are definitely new and forever customers. Our fur babies are thrilled with their new food and we cannot wait to see all the great health benefits. Thank you!"
— Angela M.
"I stopped by tonight and they had just closed. I observed that the employee had just locked the door. I asked him what time they opened tomorrow and he told me. After telling him what I needed, he was so nice and told me he would go back in for me. He re-opened and I purchased Cetyl M (great for dog joints) and I threw in some frozen bones. Thank you JOHN for going ABOVE & BEYOND to help me. You could have easily just let me drive back the next day but you didn't. They are lucky to have such a great employee that cares about customers. I appreciate what you did!"
— Lizz D.
"First time at Bens, recommended by a friend. I am switching my pooch to a raw diet and the employees were SOOOOO helpful, knowledgeable, patient, caring, and freaking awesome. I will be making the monthly trip from Carmichael from now on to support this wonderful shop. Can't wait to send business your way; You deserve it."
— Natalie S.
"I originally came to Ben's over two years ago at the suggestion of my integrative vet. She suggested I start feeding my dogs a raw meat diet for overall health. Since this concept was new to me, it took me a few months of research to convince myself this was the right thing to do for my dogs. Brad and Sally were a wealth of information and were very patient with me and all of my questions. It's now been over two years since I started my dogs on raw and I will never go back to kibble! It's the best thing I've done for my dogs. Ben's has an amazing variety of raw to suit your needs and budget. If you don't want to feed raw, they carry the best brands of kibble! I travel across town and pass many dog food/supply stores to go to Ben's. My loyalty will stay with Ben's not only because they are a small, local business but because of all of the help they have given to me and my boys!"
— Lorrie M.
"My fiancée and I have been taking our dog here for treats and bones and toys for about 2 years (although they offer food and much more) The customer service is amazing and the knowledge they have about every single product they carry is unbelievable!! Highly recommended!!!"
— Amy C.
"I feed my fur babies "small batch" frozen dog food. My dogs love this food. Before I found out about raw food my poor babies always had stomach issues but now my dogs have great health and no more tummy aches!"
— Trina U.
"I put both of my little dogs on the raw meals and they love it. I really appreciate that when I run out of food, the owners are so flexible and have gone out of their way to deliver my order so that I didn't have to try to take off to run over and buy some. The delivery service is a bonus in my book! The owners and staff are always so friendly and knowledgeable.
I wouldn't go any place else and highly recommend them to anyone!"
— Jade W.
"Great place for all your dog/cat needs! The owners, Brad and Sally, (as well as the rest of the staff) are very knowledgeable about anything you need to know: from feeding to obedience training to grooming/health advice. They have a HUGE range of toys, treats, leashes and they have a dog wash in the back. Sometimes they bring their own dogs in the store, sweet little Dante and playful Chance. If you have any questions about what to feed and how much they are more than happy to direct you. They never try to push or over-sell products, they genuinely care about your pets. They've really opened my eyes to the importance of dog/cat nutrition and the major do's and don'ts. They will patiently explain and answer all questions without getting condescending. They also do a frequent buyer program which is pretty cool. You won't be disappointed here!"
— Arianna L.
"Almost 3 years now of purchasing treats and bones for my doggie. Everyone who works there is so nice and goes out of there way to help you with anything! I keep referring friends and co- workers ! They also have a app and it gives you coupons and other cool stuff !!! Go and check them out next time you need something for your animal!"
— Matt D.
"Long overdue for a review as we've been using Ben's for all our pet food needs for years now.
You'll always get knowledgable support with any question and helpful service. I rarely have to carry a bag of food out. AND Brad even responded to an urgent Facebook message from me on Easter Sunday as I woke up to find we were OUT of dog food!! He came to the store within 20 mins and opened it up just for me. Why go anywhere else with that service?"
— Tonya R.
"Ben's Barketplace is the ultimate pet nutrition one stop shop. The staff is extremely informed and helpful. They also offer a discount program for frequent customers!"
— Keara D.
"They always provide great service here and have the highest quality pet food around."
— Sarah F.